Membership Policies

Important terms, usage rules and booking conditions explained clearly.

Know Before You Travel

Review important membership conditions including booking lead time, AMC, peak-season rules, cancellations and usage conditions.

Lead time, reservation window and booking procedure.

Annual maintenance charges, inclusions and payment terms.

Cancellation rules, refund eligibility and timelines.

Peak-season and blackout dates applicable to bookings.

Maximum occupancy limits and extra person policy.

Voucher issuance, validity and redemption rules.

Row exchanges work and applicable conditions.

Guest bookings, permissions and member responsibilities.

General terms governing your membership and usage.

Clear policy visibility helps members understand usage rules before booking.

We believe in transparency so you can travel with confidence.

CUSTOMER CARE SUPPORT

For The Convenience Of Our Valued Customers And Website Visitors, Novotel Holidays Inn Is Committed To Providing Dedicated Customer Care Support

Customer Care Helpline:

Customer Care Hours:

10:00 AM to 06:00 PM
Monday to Friday

General Inquiries:

Reservation & Booking Support:

Customer Care Hours:

10:00 AM to 06:00 PM
Monday to Friday

Novotel Holidays Inn Pvt. Ltd

We look forward to assisting you and making your holiday experience comfortable, convenient, and memorable.